Frequently Asked Questions
Everything you need to know about shopping with Sportek International.
What is the standard shipping timeframe for orders?
We typically process orders within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I return an item that doesn't fit?
We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label and initiate your refund or exchange.
How can I ensure I am choosing the right size?
Each product page features a detailed 'Size Guide' with specific measurements. Because our performance fabrics vary in stretch, we recommend comparing your body measurements to our chart for the most accurate fit.
Can I track my package once it has been shipped?
Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery status in real-time.
What payment methods do you accept?
Sportek International accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. A growing percentage of our collection is made from recycled polyester and organic cotton, and we only partner with manufacturers who meet our strict environmental and labor standards.